Privacy policy

Beldico BV respects your privacy and therefore takes all necessary steps to ensure that your rights are protected in the context of your use of our website. Hence why we only process the data of our customers and visitors of our website in a manner that is conform with the General Data Protection Regulation (25 May 2018).

You are not required to furnish us with any personal details in order to be able to browse inside our website. However, to enable you to use some of the services that we provide, Beldico BV will need to have certain personal details relating to you. If you wish to be kept up to date with what we are doing, you will need to send us certain essential details. These will be indicated clearly at the respective registration interface points.

Beldico BV will use the details that you have forwarded to us solely for the purposes of our website and in order to keep you up to date of its activities and, possibly for other statistical purposes. They will not be passed on to any third-party. All details will be assembled and processed at the service Marketing and Communication of the group.

Safety of your personal data

We do everything to protect the safety and confidentiality of your personal data. We use appropriate technical and organisational measures in such a way that the processing complies with the requirements of national and European legislation.

Your rights

By means of a written, dated and signed request addressed to the controller on the email address stated under "Contact details" of current policy, the person concerned can, after having verified his identity (by adding a copy of an identity card), obtain the written communication free of charge or copy of the personal data acquired. After receiving your request, we will send you an invitation within two weeks to check your details at our head office.

Right of access and inspection

You have the right to receive free access to your personal data at any time, as well as what reason we use your personal data for.

Right of improvement, deletion and limitation

You always have the right to ask us to correct, supplement or delete your personal data. For the newsletter you can also do this yourself via the link 'Update your preferences'. You acknowledge that in case of refusal of communication or request for the removal of personal data, certain services and products are not available. You may also request to limit the processing of your personal data.

Right of resistance

You also have a right of opposition to the processing of your personal data for serious and legitimate reasons.

Right of free data transfer

You have the right to obtain your personal data that we process in a structured, current and machine readable form and/or transfer it to other responsible parties.

Right of withdrawal of consent

If the processing is based on your prior consent, you have the right to withdraw this consent.

Newsletter

If you receive our newsletter, this will be via the platform MailChimp. By subscribing to our newsletter you agree with their Privacy policy and Terms.

You have the right, at any time, to gain access to, to check and to correct any details that relate to you, using the online management interface that may be accessed via the link "Change your preferences" to be found at the end of each newsletter sent to you by Beldico BV, or simply by writing to Beldico BV at the address shown below. If you no longer wish to receive this information, all you need to do is to click on the link "Unsubscribe from this list" at the end of each newsletter that you receive from Beldico BV or to tell us in a simple e-mail or via post to the contact details below.

Contact form website

On our website you have the opportunity to contact us via a contact form. The information you have to fill in in our contact form is only used to answer your request. Your contact details are asked to answer you as well as possible. The request is only forwarded to the relevant service via e-mail and is not stored anywhere else. After this question has been dealt with, this mail will be stored in that mailbox for another 26 months before being removed.

Cookies

During your visit to our website, we may record details of your computer in the form of a cookie. This information enables us to tailor our services better, to suit your preferences, and it makes it easier for you to make return visits to our website. Most internet browsers allow you to delete cookies from your hard drive or to block them, or they tell you that they are there before they are finally recorded. You can obtain further information relating to these functions by using the 'help' feature in your browsers. You can refuse to allow a cookie to be installed. In this event, we are unable to guarantee that our online services will work properly.

With the help of a permanent cookie we can recognize you with a new visit on our website. The website can therefore be specially tailored to your preferences. Even when you have given permission for the placing of cookies, we can remember this by means of a cookie. This means that you do not have to repeat your preferences every time, thus saving time and making a better use of our website. You can delete permanent cookies via the settings of your browser. More information about switching on and off and removing cookies can be found in the instructions and / or using the help function of your browser.

Google Analytics

Through our website a cookie is placed from the American company Google, as part of the Analytics service. We use this service to track and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

The information that Google collects is anonymised as much as possible. The information is transferred to and stored by Google on servers in the United States. Google maintains the Safe Harbor principles and is affiliated with the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Customer Satisfaction Survey

For our customer satisfaction survey we use the Norwegian platform Questback. Beldico BV is the customer of this platform and when you complete our survey you are the respondent. Two types of information are collected on Questback, customer data and respondent data. Questback's customers collect information from respondents through surveys. Customer data concerns company name, e-mail, address, location, telephone / fax and the name of the contact person and other relevant personnel of the customer. Respondent data concerns the data of individuals invited to give feedback and to participate in a survey.

All information stored on Questback is considered confidential. Questback is very committed to GDPR compliance and the platform implements privacy by design. The collected data is processed within the European Economic Area. All data collected by surveys is stored at a secure hosting facility in Bremen or Frankfurt in Germany. All hosting is carried out with the highest security rules. For more detailed information regarding Questback security measures, see Information Security.

Questback acts as a controller for the storage of customer data. For respondent data, the customer is the Controller and Questback the Processor. For more detailed information regarding our responsibilities as Controller, see Data Controller. This data is not kept longer than necessary to fulfil the purpose of its collection and then deleted.

Social Media

We are active on Social Media, respectively LinkedIn, Twitter and Facebook. Certainly read their respective privacy policy to be sure how they process your data.

If you contact us through Social Media we can not guarantee confidentiality concerning your demand. For this reason we prefer that you contact us with specific questions via our contact form, our general email address or our telephone number.

LinkedIn, Twitter, Facebook state that they adhere to the Safe Harbor principles and are affiliated to the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Contact details of controller

If you have any questions about this privacy policy, please contact us using the details below:

You may contact us by e-mail, addressed to privacy@beldico.com or by post, at the following address :

Privacy
Beldico BV
Marketing 22 B 
6921 RE Duiven
The Nederlands